Johnny Morgan, founder and owner of Custom Computers, started working in the family shoe repair business at the age of 11. He bought his first business, Watkins Shoes in Pleasant Hill California at age of 17. Johnny understood that customer satisfaction and not the quick buck was the key to success. That core understanding of business led into five other shoe stores by the age of 22. In the early 1990's, the shoe business was on the decline due to the influx of low cost imported shoes. Johnny opened Custom Computers in 1994.
Over the years, the computer business has changed and continues to change. Custom Computers has changed with it. In the early days of computers most of the money was made building systems, support was secondary to many companies. Custom Computers has flourished while many failed because we have always focused on customer service, satisfaction and support.
We strive for long term customer relationships. We have hundreds of customers that we continue to serve for over 15 years. We learned a long time ago that some folks do not want to get to know their computer, they just want to use them without a hassle. Our commitment to customer satisfaction has paid off better than a slot machine!
Treat your employees right and they will treat your customers right. We have a wonderful staff. Unlike most computer geeks they deal with people better than they deal with computers and have been with us for years.
Johnny - "Some say that I am lucky. Well it seems that the harder I work, the luckier I get.
Johnny is a long time member of The Clayton Valley/Concord Rotary Club, a contributor to the Salvation Army and several other local charitable organizations. Community service is a very important part of his life.